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Technology Strategy and Investment

Connect the financial-service proposition to its platform and operating model.

Explore how customer needs, data capabilities and partner relationships shape a digital financial service. Make the product choices and operating dependencies explicit before advancing a proposition.

Who it's for

Designed around these roles

Product, operations, technology and strategy leaders in banking, fintech, payments, data platforms and regulated digital services.

Purpose

Connect the financial-service proposition to its platform and operating model.

Explore how customer needs, data capabilities and partner relationships shape a digital financial service. Make the product choices and operating dependencies explicit before advancing a proposition.

At a glance

Best for
Product, operations, technology and strategy leaders in banking, fintech, payments, data platforms and regulated digital services.
Planned outputs
3 draft outputs for your team to review
Topics
6 topics of learning and practice
Formats
Online, Onsite, Hybrid
Engagement
Standalone workshop or a module in a wider engagement

Why teams take this workshop

Challenges this workshop addresses

01

Product ambition disconnected from platform capability

02

Data and partnership dependencies left implicit

03

Strategy without a clear validation sequence

How the workshop works

From your challenge to working material

Follow how the topics build towards each planned output. Select a stage or a topic to step through it.

You bring

  • Product ambition disconnected from platform capability
  • Data and partnership dependencies left implicit
  • Strategy without a clear validation sequence

You work through

You leave with

Output 1 of 3

A draft customer proposition and product-strategy brief.

Learning outcomes

What your team leaves with

The outputs below are proposed workshop deliverables: drafts and working tools for your team to review and develop. Final scope is agreed before an engagement. Business results depend on subsequent decisions, implementation and context.

  1. Output 1A draft customer proposition and product-strategy brief.
  2. Output 2A map of platform, data and partner dependencies.
  3. Output 3A phased validation roadmap with decision owners and review questions.

Workshop outline

Topics and the outputs they feed

The outline below shows the learning scope. Sequence, depth and timing are agreed during scoping.

01

Topic
Customer needs and digital financial-service propositions
Builds towards
A draft customer proposition and product-strategy brief.

02

Topic
Product strategy and platform business models
Builds towards
A draft customer proposition and product-strategy brief.

03

Topic
Data value, permissions and stewardship questions
Builds towards
A map of platform, data and partner dependencies.

04

Topic
Partnerships, ecosystems and service dependencies
Builds towards
A map of platform, data and partner dependencies.

05

Topic
Operating-model responsibilities and governance interfaces
Builds towards
A phased validation roadmap with decision owners and review questions.

06

Topic
Roadmap choices, validation and product measures
Builds towards
A phased validation roadmap with decision owners and review questions.

Engagement paths

Two ways to run this workshop

Our team will discuss the proposition, participants and required specialist interfaces before shaping the workshop. Use only public, fictional or authorised cases.

DiagnoseThis workshopDecideAdopt

Standalone workshop

Use a sector-focused product-strategy workshop to examine a proposition and the dependencies that need review. It is not legal, regulatory or compliance-certification training.

Discuss the scope

Discuss the audience, format, timing, facilitation needs and any follow-on support before confirming an engagement.

Discuss a financial-service product strategy